Revisions—Version 5.0–6.0
903483 Rev. A, Version 6.0, 2012-05
The following procedures and sections were updated with Version 6.0 of the Panther System Service Manual.
New Topics
| Topic | Justification |
|---|---|
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Revisions—Version 5.0–6.0 |
To list revisions to the Panther Service Manual |
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To list revisions to the Panther Service Manual |
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To list revisions to the Panther Service Manual |
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New topic based upon update to installation CDs described in GP11-248-FSN Procedures for Panther Software Installation |
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New topic based upon update to installation CDs described in GP11-248-FSN Procedures for Panther Software Installation |
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New topic based upon update to installation CDs described in GP11-248-FSN Procedures for Panther Software Installation |
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New topic based upon GP12-206-FSN Dashboard Software Functionality for Service Pack 4 |
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Standard warning inadvertently omitted from previous releases. |
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Panther Preventative Maintenance—6-Month Interval |
New topic to facilitate generation of a PDF of the entire 6-Month PM procedure. |
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Panther Preventative Maintenance—12-Month Interval |
New topic to facilitate generation of a PDF of the entire 12-Month PM procedure. |
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New topic based upon update to installation CDs described in GP11-248-FSN Procedures for Panther Software Installation |
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Connecting the Configured Firewall to the Panther Instrument |
New topic based upon update to installation CDs described in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software |
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New topic based upon GP11-226-FSN Installation of the Cooling Module Add-On Shroud |
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Circulation Pump Cover Installation |
New topic based upon GP11-271-FSN Panther System - Installation of the Circulation Pump Cover |
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New topic requested by module owner and service engineers. |
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New topic based upon GP11-276-FSN Installation of the Pump Module Drip Shield and the MagWash Drip Shields |
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New topic based upon GP11-276-FSN Installation of the Pump Module Drip Shield and the MagWash Drip Shields |
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New topic based upon GP11-253-FSN Panther System - Output Queue Guided Cover Upgrade |
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New topic based upon GP11-250-FSN TCR |
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New topic based upon GP11-250-FSN TCR Door Lock Adjustment Procedure |
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New topic based upon GP11-237-FSN Installation of TCR Mixer Drip Shield |
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New topic based upon GP11-277-FSN Panther System - Installation of the New TCR Mixer Motor Mount |
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List topic to accommodate addition of Vacuum Housing Removal and Replacement topic |
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New topic based upon GP12-204-FSN Vacuum Housing Retrofit Procedure |
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New topic based upon ISE and FSE experience. |
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New topic based upon ISE and FSE experience. |
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New topic based upon ISE and FSE experience. |
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New topic based upon GP12-220-FSN Adjust the Linear Distributor MTU |
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New topic based upon ISE and FSE experience. |
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New topic based upon GP12-221-FSN Cleaning and Applying Grease to the Output Queue Injector |
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Installing the Peristaltic Pump Tubing on New Panther Systems |
New topic based upon GP12-224-FSN Installing the Peristaltic Pump Tubing on New Panther Systems |
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New topic based upon ISE and FSE experience. |
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New topic based upon ISE and FSE experience. |
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New topic based upon ISE and FSE experience. |
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Panther System Total Service Call Guidelines |
New guideline document used by service engineers. |
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New topic based upon ISE and FSE experience. |
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New topic based upon GP11-284-FSN Panther System - Windows Activation on the Panther System PC |
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Additional reference information for Service Engineers |
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New topic based upon ISE and FSE experience. |
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New topic based upon GP11-267-FSN Unlocking the Panther System PC BIOS |
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New topic based upon ISE and FSE experience. |
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New topic based upon GP12-206-FSN Dashboard Software Functionality for Service Pack 4 |
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Replacement for Decontaminating the Instrument, requested by Marketing |
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New topic based upon GP11-243-FSN Input Queue Detent Mechanism Adjustment |
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Changing the Time Format from 12-Hour to 24-Hour for Windows Vista |
New topic based upon ISE and FSE experience. |
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New topic to document new feature in Panther Service Software. |
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New topic based upon ISE and FSE experience. |
Revised Topics
Installation Procedures
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
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Pre-Site Evaluation Form |
From the Panther System Service Manual 903483 Rev. A, Ver. 6.0 (in header) |
P10233-0473 Rev. B |
To reflect new MN and Rev. |
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Installation Logistics |
N/A |
Reagent Ship Date |
Clarification based upon Field Service experience. |
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Materials |
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Clarification based upon Field Service experience. |
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Receiving and Unloading |
Reordered questions |
N/A |
Clarification based upon Field Service experience. |
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Space Requirements |
800 lbs [363 kg]) |
755 lbs (344 kg) |
To reflect new weight of Panther Instrument. |
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Is the proposed area considered an APTIMA Assay If Yes, contact Sales, FTS, and Service Manager about location. |
Is the proposed area considered a pre- or post-amplification area for other molecular assays? |
Change requested by Marketing. |
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Power Requirements |
Information for Type E and Type F sockets. |
N/A |
Per GP11-254-FSN |
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Environmental Requirement |
Temperature: 15° to 30° C Humidity: 20% to 85% Note: It is the responsibility of the customer to be able to monitor and maintain humidity an temperature requirements per assay package insert. This may include installation of a humidifier or air conditioning unit if requirements cannot be met. |
N/A |
Clarification based upon Field Service experience. |
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6, 562' |
6,000' |
Correction |
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Assays |
What assays does the customer plan to run on the Panther System at install? |
N/A |
Clarification based upon Field Service experience and Marketing request. |
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Section II—Network Configuration |
Extensive revisions based upon new Network Installation procedures. |
Based upon information in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software and GP11-217-FSN Panther System Remote Diagnostics RDxM Installation Instructions |
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Revised to match new IOPQ Procedures |
N/A |
To reflect changes to the Panther Installation Qualification Pro |
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Warning—Unplug the keyboard cable from the Panther System or Panther System PC at the end of every installation and service visit. Visually verify the keyboard cable does not interfere in the closing of the Panther Waste Drawer. |
N/A |
Warning added per recommendations of Service Engineers. |
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N/A |
Final Report |
Replaced by 19-03-01-005-Appx A. |
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Information for APTIMA Trichomonas vainalis Assay |
N/A |
To new APTIMA Assay on Panther System Platform |
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Procedure: 3. Disable LIS Communication. 4. Set Sample Handling Configuration to Read Repeat Barcodes. |
N/A |
Clarification of steps necessary to perform the procedure, based upon field service experience. |
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10. b. Decontaminate Sample Racks |
10. b. Clean Sample Racks |
Request by Marketing |
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Validity and Acceptance Criteria |
Performance Qualification Analysis |
Updated procedure to reflect new Dashboard software functionality. |
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Detailed instructions for logging in to the Panther FSE Shield software and launching Windows Explorer. |
N/A |
Clarification based upon Field Service experience. |
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Creating an Administrator Account in Panther System Software |
N/A |
1. Launch the Panther FSE Shield software. 2. Select the Panther icon. 3. Log on to the Panther Shield software. |
Per Service Engineer review, steps are unnecessary because the engineer will already be logged in through the Panther FSE Shield software. |
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Caution—Rotate the levelers only 1 full rotation at a time per foot so as not to cause damage to the leveler rods. |
N/A |
Based on Service Engineer experience. |
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1. Shut down and reboot 31. Shut down and reboot |
N/A |
Based on Service Engineer experience. |
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Panther System CD—Workstation Image Deployment Tool |
PNTHR IMAGE VX.X.X/SHIELD VX.X.X CD |
To reflect new CD configuration. |
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8. Install the Peristaltic Pump tubing. |
N/A |
New topic based upon change in shipping configuration. |
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Installing Software for New Panther Installations |
Software Installation |
Edited to distinguish between new installations and updated installations. |
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Updated Required Tools and Materials items |
N/A |
To reflect new configuration of installation CDs. |
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Procedure extensively revised to reflect new installation procedure. |
Procedure extensively revised to reflect new installation procedure. |
Based upon information in : GP11-215-FSN Additional Items for Panther Installation and Verification, GP11-248-FSN Procedures for Panther Software Installation, GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software, GP11-248-FSN Procedures for Panther Software Installation, GP12-224-FSN Installing the Peristaltic Pump Tubing on New Panther Systems |
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Installation Qualification |
N/A |
Remote Service Link (RSL) |
This step is now part of software installation. |
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1. Panther System Firewall Configuration Wizard |
Enabling PRO360° Remote Diagnostics on the Panther firewall |
Based upon information in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software |
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2. Connecting the Configured Firewall to the Panther Instrument |
Installing the Cisco ASA 5505 Hardware |
Based upon information in GP11-217-FSN Panther System Remote Diagnostics RDxM Installation Instructions |
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N/A |
Checking PRO360° Remote Diagnostics Connectivity from the Dashboard Software |
Based upon information in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software |
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Extensive revision |
Extensive revision |
Based upon information in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software |
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Extensive revision |
Extensive revision
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Based upon information in GP11-265-FSN Cisco ASA5505 Firewall Configuration Wizard Software |
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Extensive revision |
Extensive revision |
Based upon information in GP11-206-FSN Panther System LIS Installation Instructions |
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Extensive revision |
Extensive revision |
Based upon information in GP11-206-FSN Panther System LIS Installation Instructions |
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N/A |
1. Insert the Panther System Shield CD into the CD ROM drive. 6. Select Open. 12. Restart the PC. The system should automatically log on to the Panther user will boot with the updated Panther Shield Software. |
Steps no longer necessary in Panther Shield installer. Per GP11-248-FSN Procedures for Panther Software Installation |
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| 11. Proceed to the next step. |
N/A |
Clarification | |
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Uninstalling Panther Software and Panther Shield Software |
Instructions for uninstalling Panther Software |
For consistency with other topic titles |
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N/A |
This procedure may not be required during initial installation. |
Clarification |
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USB memory stick or USB external hard drive |
N/A |
Required tool missing in previous version |
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N/A |
1. Log in to the Panther FSE Shield software. If the main Panther Shield Software does not boot up and is not on the system, you must install the Panther Shield software. |
Correction |
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N/A |
If Panther System software has not been previously installed, skip this step. | Correction | |
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Warning—Remove only the seven applications listed above. Do not remove any other applications. |
Warning—Do not remove any other applications except for the top 6 scripts. |
Clarification to reflect revised software configuration |
System Overview
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
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>8 °C, module drop below this value |
3.5 °C, module drop below this value |
Packing and Relocation
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
Maintenance Procedures
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
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Panther Field Service Records |
N/A |
New Panther System feature |
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Panther Preventative Maintenance Schedule—6-Month and 12 Month |
Edits |
Edits |
To reflect changes to the 6-Month and 12-Month Preventative Maintenance Intervals |
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Panther Preventative Maintenance 6-Month Interval |
Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Review the latest One-Day Health Report, System Health Report, and Maintenance Report |
N/A |
New features available through Panther System |
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Output Queue—Inspect and clean the Output Queue Module, replace OQ Injectors,and clean OQ aspirators |
Output Queue (DQ injector)—Inspection and cleaning |
Clarification based on field experience. |
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Replace the High Temperature Incubator Fan |
N/A |
Added to PM based on field experience. |
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Complete Panther Cleaning |
N/A |
Added to PM. |
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Clean the Vacuum Manifold Pressure Sensor Port |
N/A |
New procedure |
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Perform a Panther Luminometer Flashcheck Reagent Verification Procedure—Only for systems running HPV Assays |
N/A |
New requirement for systems running HPV Assays |
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Perform a Total Service Call |
N/A |
New service guidelines |
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Perform UPS and Battery Maintenance |
New procedure based on field experience, verified by module owner |
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Panther 6-Month PM Checklist |
Edits |
Edits |
To reflect changes to the 6-Month Preventative Maintenance Interval |
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Panther Preventative Maintenance 12-Month Interval |
Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure |
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Review the latest One-Day Health Report, System Health Report, and Maintenance Report |
N/A |
New features available through Panther System |
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Output Queue—Inspect and clean the Output Queue Module, replace OQ Injectors,and clean OQ aspirators |
Output Queue (DQ injector)—Inspection and cleaning |
Clarification based on field experience |
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Replace the High Temperature Incubator Fan |
N/A |
Added to PM based on field experience. |
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Complete Panther Cleaning |
N/A |
Added to PM |
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Clean the Vacuum Manifold Pressure Sensor Port |
N/A |
New procedure |
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Perform a Panther Luminometer Flashcheck Reagent Verification Procedure—Only for systems running HPV Assays |
N/A |
New requirement for systems running HPV Assays |
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Perform a Total Service Call |
N/A |
New service guidelines |
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Perform UPS and Battery Maintenance |
N/A |
New procedure based on field experience, verified by module owner |
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Replace Liquid Waste Bottle fittings and lubricate the O-rings |
Replace and lubricate the Liquid Waste Bottle O-rings |
Clarification based on field experience |
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Inspect Incubator insulation |
N/A |
Added to PM based on field experience |
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Replace the High Temperature Incubator Fan |
N/A |
Added to PM based on field experience |
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Inspect and clean the Tip Eject Chute as needed |
N/A |
New procedure added to PM based on field experience |
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Inspect and clean the Sample Dispense Slot as needed |
N/A |
New procedure added to PM based on field experience |
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Perform a Defragmentation of the Panther System PC |
N/A |
New procedure added to PM based on field experience |
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Clean the Vacuum Manifold Pressure Sensor Port |
N/A |
New procedure added to PM based on field experience |
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Panther 12-Month PM Checklist |
Edits |
Edits |
To reflect changes to the 12-Month Preventative Maintenance Interval |
Safety
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
|
prevent cross contamination |
prevent gross contamination |
Correct typo |
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| Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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| Decontaminating Tools procedure |
Cleaning Tools procedure |
Requested by Marketing |
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| Laser warning | N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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Cleaning Requirements cleaning Clean |
Decontamination Requirements decontamination Decontaminate |
Requested by Marketing |
Service Procedures
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
|
Edits |
N/A |
To reflect new content |
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Cleaning |
All instances of Decontamination, and Decontaminating |
Requested by Marketing |
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Cleaning |
Decontamination and Decontaminating |
Requested by Marketing |
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Gloves |
Proper PPE |
For consistency with other topics |
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2.5%–3.5% sodium hypochlorite |
50% bleach solution |
For consistency |
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2.5%–3.5% sodium hypochlorite |
10% bleach solution |
For consistency |
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Cleaning |
Decontamination and Decontaminating |
Requested by Marketing |
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2.5%–3.5% sodium hypochlorite |
50% bleach solution |
For consistency |
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"Execute Full Autoteach" section |
N/A |
New topic to document new feature in Panther Service Software. |
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Added printable PDF option. |
N/A |
To provide Service Engineers with the ability to print out the entire procedure. |
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Pipettor Teaching |
Pipettor Auto-Teaching Alignment Procedure (title) |
To incorporate new Automatic Module Teaching procedure. |
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Image for Verification Step 2. |
N/A |
Corrected missing image. |
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Changing the PC Workstation Computer Name |
Changing the Computer Name |
Title change for clarification |
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EAN8/13 must be activated in order to use Code 93. |
N/A |
Clarification based on field experience |
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1. From the Panther FSE Shield software screen, open Service Software. |
1. Open Service Software. |
Clarification. |
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Resetting the PC Workstation Clock and Date |
Resetting the PC Clock and Date |
Clarification |
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21. Load the Sample Rack into the first lane containing the four SysCheck Reagent tubes |
21.Load the Sample Rack containing the four SysCheck Reagent tubes |
Correction of typo |
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Added separate procedure for Flashcheck Reagent (Non-Frozen) FSE Kit |
N/A |
To include instructions for new Flashcheck Reagent formulation. Per |
Modules
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
|
Distributor Module Theory/Sequence of Operation |
Distributor Failure Positions table |
Distributor Failure Positions table |
To reflect new software configuration. |
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Luminometer Block Diagram |
N/A |
Additional reference information for Service Engineers. |
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Output Queue OLV Calibration Procedure |
To list additional Output Queue service procedures |
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Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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TCR Door Alignment and Adjustment |
N/A |
Link to new procedure |
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TCR Door Alignment Video |
N/A |
Link to new video |
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TCR Carousel Module Overview |
The TCR Carousel is a rotary mixer carousel that keeps the TCR magnetic particles in suspension. The TCR Carousel also has positions for Target Enhancer Reagent (TER) for the Ultrio Elite Assay. The TER bottles rotate with the carousel, but do not spin around like the TCR bottles. The TCR Carousel has a dedicated barcode reader that ensures correct bottle placement. | The TCR Carousel is a rotary mixer carousel that keeps the TCR magnetic particles in suspension. The TCR Carousel also has positions for modifier bottles (TCR-M for the Ultrio Assay. The modifier bottles rotate with the carousel, but do not spin around like the TCR bottles. The TCR Carousel has a dedicated barcode reader that ensures correct bottle placement. The instrument controls access to one slot at a time to coordinate the loading of TCR/modifier with the Reagent Rack. |
To incorporate information related to Ultrio assays. |
Removal and Replacement Procedures
| Topic | Additions | Deletions | Justification |
|---|---|---|---|
|
All Module Removal and Replacement Procedures |
If the module will be returned to Gen-Probe, clean the module. |
N/A |
Clarification |
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Add On Shroud Circulation Pump Cover |
N/A |
To list new procedures |
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If the module will be returned to Gen-Probe, clean the module |
Perform a decontamination of the module. |
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Instructions for installing Peristaltic Tubing Kit with Fittings |
N/A |
To provide instructions for new kit |
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INCUBATOR DOOR KIT |
Incubator Door |
To reflect SAP part name |
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MTU INPUT Q, MAIN PCB |
INPUT Q, MAIN PCB |
To reflect SAP part name |
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Laser Warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
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MTU INPUT Q/TCR CAROUSEL SCANNER |
Input Queue barcode scanner |
To reflect SAP part name |
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If the module will be returned to Gen-Probe, clean the module |
Perform a decontamination. |
Requested by Marketing. |
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N/A |
Cleaning the HPA |
Procedure no longer necessary. |
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If the module will be returned to Gen-Probe, clean the module |
12. Perform a decontamination procedure on the HPA Load Station. |
Procedure no longer necessary. |
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If the module will be returned to Gen-Probe, clean the module. |
12. Perform a decontamination of the module. |
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If the module will be returned to Gen-Probe, clean the module |
Decontaminate the module |
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If the module will be returned to Gen-Probe, clean the module |
Decontaminate the module |
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If the module will be returned to Gen-Probe, clean the module |
Decontaminate the module |
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Output Queue Hook Loader Home Sensor Removal and Replacement |
Perform a cleaning. |
Perform a decontamination. |
Requested by Marketing. |
|
2. Be sure to fit the alignment notch on the Output Queue into the tab located on the OLV housing. |
N/A |
Clarification based upon field experience. |
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Output Queue Hook Loader Home Sensor Removal and Replacement |
Perform a cleaning. |
Perform a decontamination. |
Requested by Marketing. |
|
If the module will be returned to Gen-Probe, clean the module. |
N/A |
|
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If the module will be returned to Gen-Probe, clean the module. |
Perform a decontamination of the LCMP. |
|
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If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
|
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|
Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
|
|
Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
|
|
If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
||
|
Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
|
|
If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
|
|
|
TCR Carousel Door Interlock TCR Carousel Drip Shield Installation TCR Carousel Motor Mount |
N/A |
To include new topics |
|
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Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
|
|
If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
||
|
Laser warning |
N/A |
Warning added per P10233-2044 Assessment of Panther Laser Safety Compliance and Product Classification |
|
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7.d. Remove the rear screw. |
7.d. Loosen the rear screw. |
Correction based upon field experience. |
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If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
||
|
If the module will be returned to Gen-Probe, clean the module. |
Decontaminate the module. |
|
|
|
Waste Bottle Male Fitting Removal and Replacement |
N/A |
To list new procedure |
|
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If the module will be returned to Gen-Probe, clean the module. |
N/A |
Deleted Topics
| Topic | Justification |
|---|---|
|
Final Report for Panther System Installation |
Replaced by 19-03-01-005-Appx A |
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Installing Panther APTIMA Assay Software |
Incorporated into new topic, Installing All Panther Software |
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Installing Panther Help Software |
Incorporated into new topic, Installing All Panther Software |
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Installing Panther Service Software |
Incorporated into new topic, Installing All Panther Software |
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Installing Panther Teacher Software |
Incorporated into new topic, Installing All Panther Software |
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Installation Qualification |
Incorporated into Panther System Installation |
|
Installation of the Cisco ASA 5505 Hardware |
Replaced by Connecting the Configured Firewall to the Panther Instrument |
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Checking PRO360° Remote Diagnostics Connectivity from the Dashboard Software |
Replaced by content in Checking PRO360° Remote Diagnostics Connectivity with Technical Support |
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Decontaminating the Instrument |
Replaced by Cleaning Requirements |
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