Dashboard - Installing Root Certificate Authority

Parts and Materials Required

  • N/A

Time Required

  • 30 Minutes

Procedure

ClosedOption 1: Uploading Site's Certificate (Preferred Option)

Format the custom certificate prior to uploading it onto the Dashboard Command. The requirements for formatting a custom certificate are:

  • Intermediate certificate(s) and root certificate authority must be bundled in the certificate file.
  • Bundled certificates must be in the same order as their trust chain with the server certificate first, followed by any intermediate authorities, and finally the root certificate authority.
  • Certificate must be in X.509 PEM format.
  • Private key(s) must be in RSA format and must not be encrypted with a passphrase.
  Note—A customer certificate is required if the preferred option is desired.

To upload a custom certificate to the Dashboard Command site:

  1. Navigate to the Dashboard Command web site.
  2. Login as an administrator.
  3. Navigate to the Dashboard Command System Administration screen and locate Certificate Management as shown below.
  4. ClosedSelect Upload.

  5. The Upload Certificate Files window will open.
  6. ClosedSelect the appropriate Certificate and Key files.

  7. Select Upload Certificate.

If custom certificate is not available, follow instructions below for self-signed individual or multiple PC certificate installation.

ClosedOption 2: Self-Signed Individual PC Certificate Installation

Chrome on Windows 10

  1. Navigate to Dashboard Command web site.
  2. Login as an administrator.
  3. Navigate to the Dashboard Command System Administration screen and locate Certificate Management.
  4. ClosedSelect PEM or DER link depending on which format is preferred.

  5. Save the PEM or DER file to the computer that requires the certificate.
  6. Select Start and then Run.
    Note—Press Windows + R keys if Run option is not available.
  7. ClosedEnter "certmgr.msc" and click OK.

  8. Right click on Trusted Root Certification Authorities.
  9. Select All Tasks.
  10. ClosedSelect Import...

  11. Choose the file that was saved in step 5.
  12. ClosedNavigate through the wizard windows to complete set up.

  13. Restart the computer for the change to take effect.

ClosedMobile Safari on iPad

  Note—Installation of self-generated root CA is required for proper Dashboard operation.
  1. Type in the Dashboard URL and add "CA.crt" or "CA.der" to the end to download directly.
    • For example: https://dashboard-command/CA.crt
  2. A warning window opens.
  3. ClosedSelect Allow.

  4. The warning window will close.
  5. A Profile Downloaded window opens and instructs the user to continue setup in Settings.
  6. ClosedSelect Close.

  7. Select Settings.
  8. Select Profile Downloaded.
  9. ClosedTap on Install in the top right corner.

  10. Enter iPad passcode.
  11. Select Install and then Done.
  12. Select General in Settings.
  13. Select About.
  14. Scroll to the bottom and select Certificate Trust Settings.
  15. Locate Dashboard Auto CA.
  16. ClosedEnable the new root certificate.

ClosedSelf-Signed Multiple PC Certificate Installation

Follow the instructions below if site desires to use the Dashboard Command self-signed certificate:

  1. Follow the directions listed in the Self-Signed Individual PC Certificate Installation section.
  2. Download the certificate in the desired format (PEM or DER).
  3. Deploy using site's institution certificate management system (i.e. active directory, group policy, etc.).